White Palace Spa

A few days after our swimming, I felt like there's a whole bunch of my muscle aching, chie (my hubby) felt the same way, and off course, the only way to ease it is to have a good massage.

It's Tuesday and I filed a leave in the office to have a lazy day and a dinner/spa date with chie. We agreed that I will be going to his work after his shift which is 8pm and have our date after. I then searched for a Spa near his work (U.N times plaza), he prefer a Spa that has a shower area since he will be coming from work and wanted to take a bath before having a massage. I don't seem to find any Spa that has shower among the area with affordable prices, I just read some reviews of Asian massage and the newly open branch of White Palace Spa along Taft Avenue.

After eating on Zark's in front of La Salle University along Vito Cruz, we start searching for a good Spa along the area, when we saw the White Palace Spa as it is on the main road just below the LRT. Though it's not on our choice as I told you we were searching for a Spa with Shower area, we tried to inquire.

Luckily, they provide a massage with body wash, (body wash meaning the staff will be the one to wash your body while you were wearing a disposable undies), chie do not like that and we told the receptionist that we just want to have a quick shower before the massage and not really their body wash service. Fortunately, the receptionist were polite to have us take a shower which I think they don't usually provide since they only use their wet room for their scrub and body wash services. We then avail their White Palace Signature Massage with Hot pack that costs 400php for 1hr and 15 mins.

We were then given a slippers to change before leaving their reception, our therapist handed us our bath throb and towel then led us to the shower.

After taking a quick shower, we headed in the second floor for the massage, I asked for a couple room (since it has no extra charge unlike other spa) but they don't have an available couple room by that time, so we just chose the rooms that was divided by curtains only so we can just open the curtains and turn it just like a couple room.. :)

Again, we chose 2 female therapist, they were I think at the same age which is mid 20's and they were both a bit chubby.. :)

They ask us to lay back on the bed and then start the massage, I think they felt a little hot as we felt it so they turn on the air-con just beside of my bed but unfortunately it was broken.

At first the massage was really good as my therapist focus on my legs and she really had my muscle pain all over my legs and feet gone.

But then, as she transfer into my back, she just massage it in less than 5 minutes and apply the hot pack for another minute then ask me to turn around (in my mind it's like 'that's it'??)

As I turn around facing her, I heard the therapist of chie saying '15 minutes na lang' so I was shocked that the massage was about to end already.

And then I felt that my therapist were already in the rush to finish the massage, she didn't even massage my whole arms. After massaging my hands a bit, she then transfer to my head and massage it for like 2 minutes then told me she's gonna get the hot towel already. When the two therapist leave the room, I told chie 'parang ambilis' as it feels like the whole massage was done in 45 minutes or less when it's supposed to be 1 hr and 15 minutes. I thought I was the only one who think of that when suddenly chie agree that it was so fast and he was not satisfied, he even asked if we got the same massage as he can see some massage part that was being done to me by my therapist but was not being done to him by his therapist, he also told me that his one leg has been stretched while the other one was not (Where is the consistency? I mean do you really have a standard routine or process for the massage). Aside from that, he told me that his therapist were always leaving him and going outside the room, his therapist even told him "sir pasensya na ang init kase eh..".. what the f?? was that our fault??

As both therapist came back with a hot towel, chie's therapist even asked him 'sir bakit ka nakasimangot?".. chie really wanted to tell the therapist that time that "Pano hindi sisimangot eh hindi naman ako nasatisfied and ambilis pa ng massage!"

I think, my therapist would do more and good massage if only chie's therapist was not interrupting and rushing the massage. She just rush because our massage should be done at the same time at most to show that the whole massage process was really done! (Still! what the f!? is that??)

Aside from the quick and unsatisfying massage, both our therapist were chatting with each other which makes me uncomfortable, and when they were exiting the room, they don't even mind to close the curtains totally, and it makes me feel unsafe as there are other male therapist and guest outside.. really?? how unprofessional are you!!??

The place and Facilities was good sana since it was new, aside from the mini fountain near the reception which echos on the whole place letting you hear a noise like there's a pouring water from the faucet instead of letting you hear a calming music to help you relax..

We then get dressed and go directly to the reception area, the receptionist ask us how's the massage, I told her it was okay since I don't really want to ruined the mood at that moment, we even get our slippers ourselves as our therapist were taking too long and we don't even know if they're gonna come back pa.

They handed us a hot red tea while we are in the reception area changing our slippers, I sip a bit then go to the receptionist to pay then leave.!

I'd say it's not worth it considering that they charged a little higher than the other Spa's around the area. (Usually Spa's charge 200-300 for a whole body massage).

I don't recommend this spa and this is a total waste of money and time. We don't get the relaxation and pampering that we want unlike to the reviews that I've read. I will not consider going back to this Spa unless they hire a new, good and professional therapist!!

I really hate that we chose this Spa as it ruined our date!! grrr!

This is the first time that I experienced such bad Spa service, I usually read reviews before going or trying anything, but this one, I was really disappointed that despite of the good reviews I've read, what we got is nothing but a trash service! Instead of us being relaxed, it stressed me even now while I am doing this review post!

To the White Palace Spa Management, if you want customers to come back to your Spa, I suggest that you hire a good and professional therapist unlike the 2 therapist that we encounter, I don't know their names but if you could remember I describe them in the first part of this post.

This a very negative review for a newly open business, you won't earn loyalty and good reviews if you keep a trash service just like what we experienced, I hope it won't happen to others.

I don't wanna be rude but if your service keeps like this, you better just close down!!